Impact UK Office: +44 (0)116 2448855   |      Impact US Office: (619) 642-8649   |   Contact Us

About Us

Impact is the leading air technology specialist and has provided air systems around the globe for over 30 years…

Our Mission

The Impact Group is dedicated to being the market leader within our respective industries. We will continue to be innovative to ensure that we are at the forefront of our industry and to enable us to supply our customers with the most appropriate solutions to meet their requirements. We strive for continual improvement in all areas of the business. We endeavour to ensure that we have explored every opportunity for growth. Our success relies upon committed, skilled and valued staff who use their initiative and give us their best at all times.

Global Operations

For the last 30 years we have provided air systems outside of the UK. These opportunities primarily emerged as a result of UK customers choosing to put similar systems in their other facilities around the world. Additionally, as our internet presence improved, we received enquiries and installed systems across the globe for a huge variety of customers.

In order to better serve customers outside of the UK, Impact has established a number of trade partnerships with agents now in Japan, Poland, Australia, Czech Republic, Austria, Belgium, Slovakia, Spain and the Netherlands.

As Impact became the global popular choice for air based solutions to move and separate waste, in 2015 we opened USA operations, based in California, to further develop our network of customers and trade partners. The innovative engineering skills of our sales and project teams are second to none, which places us in prime position within the recycling and waste & trim sectors in the USA. International sales continue to grow year on year and Impact responded by expanding to become an international company.

Our project team have vast experience of installing systems in a variety of environments across the globe. They are well versed in the management of imports and exports and understand the importance of safe and efficient transportation of goods.

Impact’s installation teams are also used to working outside of the UK for weeks at a time. They understand the importance of doing the best job first time and communicate with the customer to ensure the health and safety of the site is maintained at all times. They pride themselves on efficient installations with minimum downtime and disruption to the customer and existing operations.

Our Team

Click on a department below to view our team members

Nick Ball

Managing Director

Dave Lansdell

Technical Sales Director

Andrew Vicary

Technical Sales Manager

Darren Bayman

Technical Sales Manager

Gary Price

General Manager – USA Office

Carl Henson

Technical Sales Engineer

Karla Lee

Sales Support Engineer

Vicky Ball

Business Systems Manager

Hayley Malyon

Marketing Manager

Richard Deacon

Senior Project Manager

Glenn Mills

Senior Project Manager

Michelle Grieves

Design Team Leader

Nathan Thornton

Design Engineer

Carlo Ielapi

Design Engineer

Jed Cooper

Trainee Design Engineer

Malcolm Parsons

On-site Project Engineer

Phil Akers

Commissioning Engineer

Clayton Goodley

Commissioning Engineer

Tony Bosworth

Operations Director

Kieren Hebborn

Works Co-ordinator

Ash Wheeler

Service Team Manager

Rob Fullwood

Project & Installation Manager

Ben Hebborn

Warehouse Stores Co-ordinator

Sonia Henson

Administration Assistant

Johnny Kearns

Senior Service Enginee

Chris Mann

Service Engineer

Alex James

Service Engineer

Kam Morris

Trainee Service Engineer

Simon Garrard

LEV Technician

Mike Waine

LEV Technician

Paula Adams

Accounts Manager

Accounts Assistant

Company Timeline

The story begins…

Welford Products opens in Leicester, England specialising in fabrication.

Engineering at its best

Impact Environmental Engineering was developed producing components for the air conveying industry.

Air Conveying Specialists

Impact Environmental Engineering becomes Impact Air Systems deciding the team had sufficient skills within the business to project and sell air systems.

Onwards and upwards

Impact relocates to a larger premises with office block and fabrication workshops.

Taking over

Nick Ball, general manager, and his wife Vicky Ball, buy out the business.

Impact Technical Services

The service and maintenance division becomes a stand alone limited company called Impact Technical Services, also offering exhaust ventilation services.


Impact relocates to a larger premises with warehouse facility due to expansion.

USA Operations

Impact USA is opened with offices in San Diego, California