ISO9001:2015 Quality Management System

Quality Management System

For Impact, it's not just about having the certificate, but having a comprehensive system that helps us to provide a quality service. The features of our system include:

  • Training review to ensure staff have the most up to date knowledge and skills
  • Analysis of any process failures
  • Regular maintenance of equipment
  • Encouragement of any performance improvements
  • Annual performance review of contractors and suppliers
  • Calibration of measuring devices
  • Standard documents and regular review
  • Comprehensive filing system

As a result we are confident we are providing a quality service and have staff members who are not just doing their job, but are continually looking for ways to improve the service we provide.